For immediate Release

HiSoftware Advances Online Privacy Testing with Expanded Reporting in AccVerify and AccMonitor - “Out of the Box” Tests Empower Users to Proactively Manage Online Privacy, Identify Brand Risk, and Compliance with Section 208 Privacy Standards of the E-Government Act

Concord, NH - November 19, 2003 - HiSoftware, Inc., the leader in enterprise content quality management solutions, announced today that it has expanded the “out of the box” online privacy test suites available in AccVerify and AccMonitor server. The expanded test suites will assist customers with identifying and managing online privacy and risk issues to ensure legislative and industry compliance. HiSoftware has also expanded its Professional Services offerings to assist customers in their efforts to comply with Section 208 of the E-Government Act as well as global governmental and regulatory privacy legislation.

Section 208 Privacy Standards of the E-Government Act lay out rules and guidelines agencies must follow to protect the privacy of citizens using government Web sites. Additionally, global governments and industry regulators have enacted expanding legislation and regulations that impact Web sites, including the Gramm-Leach-Bliley Act (GLBA), the Health Information Portability and Accountability Act (HIPAA), and the Children's Online Privacy Protection Act (COPPA). Most of the laws incorporate requirements governing the collection, use, retention, and distribution of personal information. HiSoftware’s validation and monitoring solutions enable developers and testers to configure and analyze Web site content for privacy, quality and accessibility issues. These solutions have assisted customers manage their privacy testing for the past several years. However, in response to a growing interest in measuring compliance against regulatory measures, the latest product advances provide an expanded set of tests that can be used to automate the online privacy test management/compliance process.

HiSoftware provides a combination of validation and monitoring software solutions that enable Chief Information Officers, Privacy Officers or Web site auditors in organizations to confidently analyze Web site content for privacy, quality and accessibility issues. These solutions, also available through HiSoftware’s “out of the box” integration with Microsoft Content Management Server, help customers manage potential privacy risks by identifying information collection, privacy policy linking, user tracking, and more. They provide flexible, automated monitoring capabilities to address new regulatory compliance challenges.

“Our customer’s have identified Online Privacy Testing as an increasingly mission-critical activity, said HiSoftware Company CEO and President, Robert B. Yonaitis. “HiSoftware Solutions, AccVerify and AccMonitor, greatly accelerate testing cycles and improve the quality of our customers’ Web sites. Further, in today’s cost-conscious environment CIOs must derive the highest-level of business value for each IT dollar spent. Our goal is to deliver solutions that provide the flexibility and extensibility to meet those needs and are licensed in a way that 1) delivers value to every stakeholder without excessive repurchasing of the same capability, and 2) protects the enterprise’s investment against changing platforms and technologies.”

HiSoftware’s end-to-end software solutions and professional services enable customers to proactively manage online privacy. HiSoftware solutions allow users to monitor Web sites for data collection, security and sharing practices, opt-in and opt-out choices, broken links, missing privacy policies, third party linking, P3P and the use of tracking technologies. They actively monitor online businesses and provide reports allowing customers to identify brand and risk issues such as information collection and provide the ability to track and monitor improper use of company Intellectual Property and Trademarks. In addition, HiSoftware Services Professionals work with customers to perform Risk Management/Privacy Assessments, providing actionable reports that provide a high-level of insight into the degree of organizational compliance.

HiSoftware solutions allow for automated, scheduled and on demand monitoring of multiple web sites, for online privacy issues, web quality and accessibility factors. They assist IT managers and Web managers in monitoring the structural integrity of their enterprise Web sites, and also assists Business decision makers, with real time monitoring of competitor sites for Trademark infringement and Brand Management violations. They assist with quality and accessibility assurance by scanning and analyzing web content for broken links, slow loading pages, changing content, and Web site down time, producing detailed reports to help developers and quality assurance professionals pinpoint and fix content, interaction, and usability defects. They provide automated e-mail alerts for critical issues and assist in the process of creating a complete “Site Inventory” providing managers with a better understanding of their Web sites with information on site size, file types in use, mail links, and links to third party sites. Reports provides critical e-business intelligence to Web Managers concerned with online privacy and brand management issues across their Web sites.

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ABOUT HISOFTWARE
HiSoftware Company, the leader in enterprise content quality management solutions, provides innovative products that empower quality assurance teams, content developers, Web site architects, and company executives to work collaboratively on their efforts to create and manage corporate Web standards for Accessibility, Privacy, Searchability, Usability and custom guidelines and policies. HiSoftware’s integrated, full lifecycle solutions dramatically reduce the time required to test, manage and deploy e-business Web sites.

HiSoftware works closely with industry leaders and visionaries to provide solutions for today's information accessibility, content quality, search and retrieval needs. HiSoftware’s customers represent Fortune 500 companies, and many of the largest e-commerce, government, and educational sites in North America and around the world and include ChevronTexaco, Commerce One, Mercury Interactive, and Microsoft Government.

Founded in 1998, HiSoftware Company maintains North American corporate headquarters in Concord, New Hampshire. Further information about HiSoftware can be found online at www.hisoftware.com

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