At HiSoftware, we use technology to solve business problems. We pioneered accessibility and metadata solutions throughout the 1990's, providing sophisticated solutions for advanced accessibility policy implementation and testing. With the creation of new laws and standards for accessibility, HiSoftware already has the knowledge, infrastructure and capacity to help businesses and government organizations manage the complexities of creating and publishing accessible content.  Today, HiSoftware continues to develop new tools to make the Internet and other new media accessible. We work closely with Internet software developers, service providers, and the leading internet media companies to deliver closed captioning innovations.

HiSoftware can supply closed captions for streaming or web based media using the SAMI or SMIL captioning file types for pre-recorded video clips. We have developed the leading captioning tools to perform this type of captioning and have combined this with our professional services to provide a turnkey solution for your organization.

As the first company to provide a turnkey captioning system for use with Macromedia Flash we have bridged a huge gap in making flash movies accessible. This is just another example of our commitment to this area of professional service.

Assess:  HiSoftware will work with your staff to train organizations in the use of Hi-Caption and Hi-Caption SE for use with Macromedia Flash. Additionally, HiSoftware will work with your staff to identify and report departmental Web sites, intranets, or extranets requiring captioning of multimedia. HiSoftware will also work with your staff to use AccVerify and AccRepair to assess and report Section 508 Standards violations and determine the tasks required to achieve Section 508 conformity. This assessment will cover total media content and any “special” circumstances.

HiSoftware will prepare a detailed project schedule with prioritization of the work to be done, resource allocations, specific milestones & dates. The project management plan will include the schedule, define risks, recommend a change control and configuration management methodology, as well as a method for issue handling and resolution tracking. The plan will also cover the generation and distribution of secure progress reports configurable to match the specific requirements of each organizational component.

Correct/Caption:  HiSoftware will provide technical assistance or complete captioning services extending your internal resources to meet your immediate captioning needs. Whether Real, Windows Media, Quick Time Movies, Flash Movies or any media that can be read by any of the above players.

Test & Deploy:  HiSoftware will provide technical assistance in thoroughly testing each captioned movie prior to deployment of your organizations Section 508 compliant multimedia.  Based on feedback from a limited number of identified users who serve as testers, HiSoftware will fine tune the captioning solution (if needed) and assist your organization in any migration with or from existing systems. Additionally, HiSoftware will maintain an ongoing list of problems and risks associated with the project. Focus will be on risk analysis and risk mitigation, which will be documented and provided to the responsible Section 508 Coordinator for the organization for which testing is being conducted.

Ongoing Compliance & Maintenance:  Throughout the course of the project, HiSoftware will provide extensive knowledge transfer to your organizational technical support staff throughout the project to ensure incorporation of captioning  development methodologies and standards going forward as a part of all future organizational application solutions.